We offer 5 standardized quality grades — from Genuine New to Aftermarket. Each grade has published specifications for function, cosmetic condition, and OEM match rate. Most professional repair shops choose Reclaim A or Aftermarket depending on their customer base. Visit our Quality Standards page for the full breakdown.

Every component is sourced and processed under our parent company's R2v3, ISO 9001, ISO 14001, and ISO 45001 certifications — held continuously since 2012 with zero lapses. That means traceable sourcing, documented quality control, and independently audited processes. We publish all certificate numbers and validity periods on our Certifications page.

We ship via 4PX registered direct shipping from our Hong Kong fulfillment center. Delivery typically takes 7-9 business days globally. Every shipment includes full tracking, and every order undergoes a final quality inspection before dispatch.
Some products are shipping from our U.S. warehouse, your order will be delivered within 2–3 business days.See products that shipping from U.S. here

All products are covered by our standard warranty against manufacturing defects. Dead-on-arrival (DOA) items are replaced promptly. For any issues, contact us within 7 days of receipt with photo or video documentation. Visit our Return Policy page for full terms.

Our wholesale program requires the amount of a single order must exceed $1,000 USD. Once approved, you get tiered pricing, a dedicated account manager, priority fulfillment, and access to customization options. Apply on our Wholesale page — most applications are reviewed within 1 business day.